Progam Policies and FAQ

REFUND / MAKE-UP CLASS / RAIN POLICY

  • 24 hour class cancellation is REQUIRED or you will be charged

  • No refunds for missed classes

  • Make-up sessions for missed classes will be scheduled as long as 24 hour notification is provided

  • Sports.Ko guarantees a full refund for program withdrawals before the 3rd class of any class package

  • A parent/guardian who wishes to withdraw must notify Sports.Ko no less than 24 hours before the 3rd class of the class package

  • If the parent/guardian fails to notify before the 3rd class, no refund request will be accepted

  • All outstanding balances must be paid in order to enroll for a new season.

  • Sports.Ko has sole discretion to determine if a class should be canceled due to weather. Families will be contacted via email and text.

  • Have further questions? No problem! Contact me at: sports.ko@outlook.com

 

FREQUENTLY ASKED QUESTIONS

    • Sports specific shoes or similar athletic shoes

    • Comfortable clothing

    • Plenty of water

  • Sports.Ko will make every effort to determine the status of class no later than two hours before the scheduled start time of class, based on available hourly forecasts. Drizzle or light rain usually will not cause cancellation. Occasionally classes may be cancelled due to adverse weather conditions with short notice or while class is in progress. The safety of my students is my number one concern. In the event of a cancellation, I will contact all enrolled families via email and text. If classes are cancelled by Sports.Ko a make-up class will be scheduled. If parents or caregivers elect not to attend due to conditions, make-up will be offered, but not guaranteed. No refund will be offered.